Customer Service Representative
We are currently seeking a dedicated Customer Service Representative. As Customer Service Representative you will play a pivotal role in ensuring our Pipers® service meets our commitment to our customers.
What your day looks like:
- Serve as the primary contact to coordinate Pipers® delivery and deployment
- Review pipeline specifications and Pipers® deployment schedule to ensure a successful deployment
- Take care of shipping and handling of the Pipers®
- Provide first level customer support with deployment and functionality questions
- Internally liaise between sales, operations, and data science, to ensure optimal customer satisfaction
What you bring to the table:
- Excellent customer service skills.
- Excellent organizational skills; must be able to efficiently manage a variety of projects and customer needs simultaneously.
- Strong communication, problem solving and time management skills
- Proficient in Windows-based computer programs and data entry in CRM systems
- Bachelors degree is preferred
- Experience with customer service in the Oil & Gas sector is a plus
If this sounds like you, we would love to hear from you!
Ingu Solutions is a venture-funded, Calgary-based technology company, revolutionizing how oil and gas companies maintain and protect their pipeline assets and in return our environment.
Oil and gas pipelines are critical assets within our economy and like so much of the world’s underlying infrastructure, they are aging and vulnerable to climate events. Unlike our roads, bridges, rail and pipelines they are often hidden from view, expensive to reach, and for the 40 per cent of the world’s pipelines, completely untouchable using current inspection technologies. Our Pipers® are providing oil and gas companies with immediate and affordable access to pipeline assets even in the most challenging conditions.
We are excited about the future. Come and join our team!
While we sincerely appreciate every application received, only those candidates selected for an interview will be contacted.